How do I claim a deposit bonus?
If a deposit bonus is available to you:
Go to the Deposit page.
Select the "Claim Bonus" option before you confirm your payment.
Important: If you do not select this option during the deposit process, the bonus cannot be added automatically.
Where can I find tournaments?
You can explore all our active and upcoming tournaments from the Casino Tournaments section. When logged into your account, go to Menu > Casino Bonuses. Each tournament features exciting games, fun competitions, and great prizes. The only thing missing is you!
Make sure to check the tournament details for information such as participating games, prize pools, and rules before joining.
How does the Loyalty Program work?
You are automatically enrolled upon registration.
How to level up: Place cash wagers on Casino or Sports to earn Loyalty Coins.
Rewards: Spend Coins in the Loyalty Shop for Free Spins, Cash Items, and Bonuses.
Levels: There are 7 levels. Your Loyalty Level will be based on your cash wagers throughout the previous calendar month. Your Loyalty progress will be reset at the beginning of each new calendar month
Where can I see my Loyalty progress?
You can track how many credits you have earned and your current Loyalty Level by visiting the Loyalty Program page. Full terms regarding how credits are calculated are available in the Promotions section.
How does Cashback work and what are the eligibility details?
Cashback is a discretionary benefit provided to eligible users as part of specific promotions. It is not guaranteed or promised and cannot be manually applied by support.
You can receive 10% cashback on your net losses every week, up to €500.
Cashback applies to Sportsbook and Casino activity.
Sportsbook bets must have minimum odds of 1.4 to qualify.
Only cash wagers count - bets placed with bonus funds are not included.
The cashback period runs from Saturday 00:01 to Friday 23:59 UTC.- Eligibility for cashback is determined automatically by the system based on specific criteria for the promotion. Some cashback promotions may also be invite-only, and eligible users will receive an automatic invitation to participate.
When will I receive and claim my Cashback?
Cashback is credited within a few hours after the period ends (up to 24 hours in exceptional cases).
Once cashback is credited to your account, you will receive a notification. The claim window for cashback is open from Saturday 00:00 through Friday 23:59, during which you can claim it from the Cashback page.