Poker Payments, Rake, and Rakeback

You can use the available balance in your casino account to play poker. If you want to add funds, you can deposit them through the Deposit section of your casino account. The payment methods available may vary depending on your location and account status.

Poker winnings are credited to your casino account’s cash balance. You can withdraw them using the standard withdrawal process.

Rake is the fee charged for providing poker games.

Cash Games

• It may be calculated as a percentage of the pot.
• It may vary depending on the stakes and number of players.
• Minimum and maximum amounts may apply.
• If the hand does not reach the flop, rake may not be charged (No Flop, No Drop).

Tournaments

In tournaments, rake is usually included in the Entry fee.

Rake rates, minimum amounts and caps may vary depending on the game format and table settings.

Rakeback is a portion of the rake paid by a player that is returned to them.

The rate, eligibility requirements, cap and payout date may vary depending on the promotion.

The amount earned can usually be viewed under:

Cashier > History > Rakeback

First, check the relevant period in your Rakeback history.

• Whether you are checking the correct period
• Whether you played an eligible game
• Whether the payout date has passed
• Whether you met the promotion requirements

If the issue continues, contact support and provide the relevant period, playing dates and a screenshot of the relevant page.